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Since our first invoicing with ISP Billing in June, our revenue
has climbed more than 51%($17,000) monthly. I can honestly say that
ISP Billing is fully responsible for this experience. What took four
(4) employees to produce invoicing from Peachtree now takes only one
(1) person with ISP Billing.
Bill Gray, President, DiscoverNet Inc. - Customer Base: 2,500+
Effective, easy to use, and great customer service! Thank you ISP
Billing.
Robert Hermanek, TABNet 30,000+ customers.
ISP Billing is without a doubt, the best thing to happen to our
business since we opened two years ago. It has done EVERYTHING you
promised and more on tracking and recovering revenues, and for that
we truly appreciate it. It's paid for itself twice in November,
and will probably return it's purchase price every month from
now on.
Mike Forman, Operations Manager, CJ Networks - Customer Base:
4,000+
... our faith in your software to produce the correct figures at
the correct time has never been shaken. I also must comment on the
tech support that you offer your customers. Your billing package has
helped us to reduce costs, raise profits, and most importantly take
the headache out of billing administration.
Todd Rittinger, Network Manager, ORCCA Networks - Customer
Base: 1,000+
...we had attempted to keep control of our accounts in the past
with a home-brewed Excel application and then with Quickbooks. After
moving over to ISP Billing we were thrilled to see that we were able
to save twenty five (25) hours of payroll per week - well over
$10,000 a year; have increased collections substantially.
George Jacobs, President, @wizard.com - Customer Base: 1,000+
It simply is THE BEST CHOICE in billing software for any Internet
Service Provider. It allows us to keep fewer employees and increases
our profits. Its ease of use and its price were major selling points.
What convinced us to purchase your product was your willingness to
provide technical support even when we had a shareware version! We used to worry about our customers 'slipping through the
cracks', but, thanks to ISP Billing Software, our worries are over.
You have done an outstanding job in developing this product.
Tim Beard, President, Data Recall Customer Base:
1600
We have experienced 300% growth over the last year and were dong the billing with Quickbooks. Although the process was working, it was time incentive and tedious. I literally stumbled onto the ISP Billing website and could not have tripped into a sweeter smelling honey hole. What used to take the better part of 5 hours with Quickbooks can now be accomplished in under an hour, even counting the time to print invoices and reports! Brilliant!!!
Alan Helbing, Owner, Nothing but Net - Customer Base: 400+
ISP Billing has been a boon to Florida Online. The billing
department invoices clients more rapidly and in a more consistent
manner motivating increased revenue and saving considerable time and
effort each month.
Michael Wolf, Operations Manager, Florida Online - Customer
Base: 14,000+
We were previously using "Internet Billing" by Coolworld and can
safely say that ISP Billing™ far outperforms theirs in speed, ease of
use and reliability. It is nice to finally have a software package
that actually does what is advertised and is reliable.
Julie Rasmussen, President, NetConnect - Customer Base: 2,500+
Thanks for everything! Our staff has found that program updates
and other features have made the program very nice and easy to use
with minimal training and instruction. Before our purchase of your
software we were using a program that was not for ISP use
(QuickBooks), and we had many problems associated with the design
features of this program and was very frustrated to say the least.
Now, invoices are tracked more accurately, customer service calls can
be viewed from any area of the network and report generation is done
with a "click of a button".
Randy Rangel, General Manager, Innovative Micro Solutions -
Customer Base: 1,200
Thanks so much for ISP
BillingTM. Our invoicing happens in
a flash on the first of the month instead of taking hours. There are
so many features. I just discovered the email portion of your program
which is terrific! I especially like the ability to export various
finds out of all the databases to incorporate into other programs and
really appreciate all the additions you make when I have input plus
the great technical support you give when I think I have a
problem.
Pam Olson, President, Humboldt Internet, Inc. - Customer base:
2400
As one of the very first ISPs to use ISP Billing's account
management system we readily agreed to purchase the recent upgrade in
order to take full advantage of the new, added features.
We feel that ISP Billing is one of the few accounting software firms
that have real knowledge and understanding of the internal accounting
logistics of running an ISP. This knowledge is built into their
system via automated processes which translate into a rationalized
and greatly improved cash flow. We wouldn't consider any other
system.
Lee Wade, Managing Director, Atlas Internet, London, England.
Customer base: 3500
ISP Billing goes 'beyond expectations' in providing exceptional
and user friendly features in its billing software. This is the
premiere software for the ISP industry and it is a key ingredient for
any ISP's success.
Computeach Colleges of Canada on choosing ISP Billing as part of
the core curriculum of the new ISP Technical Support/Call Centre
Certification Program.
Our decision to purchase and implement the ISP Billing software has been a very rewarding one for our firm. After placing all of our accounts into the new software, we noticed an immediate improvement in our revenue stream, client tracking capability, and even in client satisfaction on billing matters. We have been absolutely satisfied with the technical support provided by Michael Rochard. His knowledge of the software, patience with our staff, and follow through in solving problems has been absolutely outstanding.
Bob White, Administrative Manager, Internet Communications Network, Ontario, Canada
We found that 1). the software pays for itself; 2). we spend one third of the time on billing and administration that we did before; 3). our billing practices are more efficient and professional; 4). the ability to notify customers in advance greatly increased our cash flow; 5). the support provided is outstanding and 6). the wide variety of Forecasting and Revenue reports keeps us informed of marketing opportunities we may never have realised otherwise. John M McGlathery Jr., Director of Operations, Driven Inc.
As you know we started using ISP Billing over 2 years ago. Prior to utilizing your program we lost customers information, many never were billed or billed improperly which caused BIG headaches. A reliable program was needed to fulfill our current needs and to grow with us and our industry. The search was on... THANK YOU! ISP Billing does everything and much more. We have reduced the time needed to do invoicing down to about 2 hours per month, this used to take us 3 - 8 hour days. We are able to track overdue accounts and suspend them before they get out of control. ISP Billing has so many features, we can project income, estimate growth and keep our books in order. That makes my accountant and the bank very happy. ISP Billing saves us money and makes us money at the same time. What a concept! We get technical support when its needed and you are VERY patient with us when we screw up. I would highly recommend ISP Billing to any ISP who has any question about billing needs. We receive regular upgrades, support and you have even implemented some of our suggestions within days of asking about it. ISP Billing - It Works - Its That Simple!.
Terry McBane, President, One Communications
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